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At Veloura Intimate, we strive to provide you with a seamless and enjoyable shopping experience. Below, we’ve outlined all the essential details about our shipping policy to ensure your orders reach you smoothly and on time.
We offer a variety of shipping options, including standard and expedited shipping, to suit your preferences. During checkout, you can select the shipping method that best fits your needs for speed and cost.
Shipping costs are calculated based on your location, the weight of your order, and the shipping method you select. The total shipping cost will be displayed at checkout, so you know exactly what to expect.
Once you place your order, our team works diligently to process it within 1 to 2 business days. This includes preparing and packaging your order for shipment. During peak seasons or holidays, processing times may vary, but we’ll keep you updated if there are any delays.
Delivery times depend on your chosen shipping method and location. Below are the estimated timelines:
Standard Shipping: Typically takes 3 to 7 business days
Expedited Shipping: Usually takes 1 to 3 business days
After your order is shipped, you’ll receive a confirmation email with tracking information to monitor your package’s progress.
Once your order has been shipped, you’ll receive an email containing a tracking number. This tracking number allows you to follow your package’s journey until it arrives safely at your doorstep.
If your order is missing or arrives damaged, please contact us within 7 days of receiving your package. Our team will assist you in resolving the issue, either by replacing the item or issuing a refund.
Thank you for choosing Veloura Intimate!
We are committed to providing you with excellent service and ensuring your shopping experience is nothing short of amazing. If you have any questions about shipping or your order, feel free to reach out to our customer support team.